Customer Experience Representative – Entry Level

GEM•Virginia Beach, VA
•Onsite

About The Position

GEM is expanding its team and hiring Entry-Level Customer Experience Representatives to support in-person marketing, community engagement, and event campaigns. This is an excellent opportunity for someone who enjoys working with people, learning new skills, and being part of a team. No previous marketing experience is required.

Requirements

  • Friendly and comfortable meeting new people
  • A strong communicator
  • Reliable and dependable
  • Motivated to learn
  • Comfortable working in a team environment
  • Goal-oriented and self-motivated
  • Interested in building professional experience

Nice To Haves

  • Previous experience in customer service, retail, restaurants, hospitality, sales, events, or public-facing positions is welcome but not required.

Responsibilities

  • Interact with customers and members of the community
  • Represent client organizations in a professional and positive manner
  • Provide information about campaigns, services, and initiatives
  • Create welcoming and engaging customer experiences
  • Assist with events, promotional activities, and community campaigns
  • Answer questions and communicate information clearly
  • Work with teammates to accomplish campaign objectives
  • Participate in training, coaching, and professional development
  • Maintain a positive, reliable, and professional approach throughout the workday

Benefits

  • Opportunity to develop practical skills in customer service
  • Opportunity to develop practical skills in communication
  • Opportunity to develop practical skills in marketing
  • Opportunity to develop practical skills in event engagement
  • Opportunity to develop practical skills in teamwork
  • Opportunity to develop practical skills in leadership
  • Opportunity to develop practical skills in networking
  • Opportunity to develop practical skills in professional development
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