Customer Experience Representative
Metro Plumbing and HVAC•Chattanooga, TN
•Onsite
About The Position
At Metro Plumbing, Heating & Air, we're not your average company. We're a team of skilled superheroes, ready to fix all your home comfort needs. With our powers of expertise and friendly service, we'll ensure your home is a sanctuary of coziness. Join us in making homes happy!
Requirements
- Sociable and energetic personality with a love for talking on the phone.
- Empathetic and understanding, able to connect with customers.
- Highly organized and detail-oriented to manage customer interactions effectively.
- Flexibility to learn and adapt in a fast-paced environment.
- A positive attitude and commitment to delivering outstanding service.
Responsibilities
- Providing exceptional customer service, making every interaction positive.
- Handling customer inquiries and resolving issues with a friendly attitude.
- Scheduling appointments and following up to ensure customer satisfaction.
- Maintaining organized records of customer interactions and feedback.
- Collaborating with team members to enhance the overall customer experience.
Benefits
- Health insurance
- 401K plan
- Up to 3 weeks of paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
