Customer Experience Program Mgmt Advisor

Federal Express CorporationMemphis, TN
$74,027 - $162,859Remote

About The Position

Provides technical expertise and support planning, developing, organizing and coordinating large programs/projects. Researches, evaluate and recommend new technologies, methodologies, processes and products to achieve major innovative improvements. A core focus over the next several years will be collaborating with cross-functional departments to align Case EBS standards, translating unified corporate strategies into harmonized initiatives that positively impact our frontline field operations.

Requirements

  • Bachelor's degree/equivalent in business, computer science, accounting/finance MIS or directly related discipline.
  • Seven (7) years related experience in project/program management, product development, systems design/development or business/financial planning and analysis.
  • Experience in planning major projects including development of project proposals, business cases, schedules and financial justification.
  • Knowledge of standard program and financial management techniques.
  • Demonstrated analytical, organizational and planning skills.
  • Strong human relations, leadership, and communication skills.

Nice To Haves

  • This position is eligible for remote work and may be located anywhere within the US excluding AK, HI and U.S. territories, however if you live within the 50 miles radius of a campus you will be required to work at a FedEx campus location several times per week.

Responsibilities

  • Collects, analyzes and produces financial and performance indicators and forecasts.
  • Provides appropriate specifications for and coordination of programs that cross departmental/divisional lines.
  • Selects, trains, develops, and motivates hourly and managerial personnel.
  • Administering an annual operating budget.
  • Performs other duties as assigned.

Benefits

  • For details on our comprehensive benefits, click here.
  • Reasonable accommodations are available for qualified individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact [email protected].
  • Know Your Rights
  • Pay Transparency
  • Family and Medical Leave Act (FMLA)
  • Employee Polygraph Protection Act
  • E-Verify Program Participant: Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program:
  • E-Verify Notice (bilingual)
  • Right to Work Notice (English) / (Spanish)
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