Customer Experience Intern (Spring 2027)

VelocityEHS • ,

10h • Remote

About The Position

VelocityEHS is seeking Co-op/Intern students for a 14-16 week period between January 2027 and April 2027, working 40 hours per week. This is a remote opportunity open to candidates in the United States or Canada, with a potential hybrid option in Oakville, ON. As a Customer Experience (CX Intern), you will be integral to the dynamic department, collaborating with Services, Success, and Support teams. Your role will involve streamlining processes, executing deliverables, and fostering cross-team collaboration. The ideal candidate possesses a positive attitude, a critical mindset for problem-solving, excellent interpersonal skills, attention to detail, and a drive for efficient execution within a collaborative team environment. You will contribute to solutions that improve workers' lives in EHS and Sustainability domains, supported by a mentor, manager, and fellow interns. The internship includes extensive onboarding, cross-functional exposure, project management with varying timelines, and participation in recurring projects requiring updates or enhancements. Regular check-ins with a mentor, goal setting, and interactions with program leads and stakeholders are expected. This internship offers remote work and a chance for professional growth.

Requirements

• Currently pursuing a Bachelor’s degree, ideally in a science For example: Kinesiology, Engineering, Public and Occupational Health, Safety, Environmental Science
• Excellent communication skills, both written and verbal
• Experience working independently as well as in a team setting
• Strong critical thinking and problem-solving skills
• Organized, thorough, and attentive to detail

Nice To Haves

• Knowledge and experience in either/both Software and Environmental, Health & Safety industries is a plus
• Previous related internship/work term experience preferred

Responsibilities

• Streamlining processes
• Executing deliverables
• Fostering collaboration across teams
• Managing different projects with varying timelines
• Stepping into reoccurring projects that require routine updates, enhancements, or maintenance to stay within compliance
• Routine check-ins with mentor
• Goal setting
• Interactions with program leads and other stakeholders

What This Job Offers

• Job Type: Full-time
• Career Level: Intern