Customer Experience Banker - 64th & Gardenia (Arvada, CO)
About The Position
As a Customer Experience Banker, you serve as a Financial Concierge for walk-in customers. You retain and grow consumer and business customer relationships by proactively identifying financial goals and needs and recommending appropriate deposit, loan, and other banking products and services. You also process customer transactions accurately and efficiently, provide exemplary customer service, and educate customers about bank products, services, and technology. This is an office-based position at the 64th & Gardenia branch in Arvada, Colorado. The role is eligible for overtime pay. Applicants must be authorized to work in the United States on a full-time basis; Huntington will not sponsor applicants for immigration benefits. Applications are expected to be accepted through at least November 27, 2026, and may remain open until the position is filled. The hourly compensation range is $22.00–$24.00, with actual compensation dependent on factors including location, experience, and education.
Requirements
- High school diploma or GED and at least one year of customer service experience or military service in an administration, contracting, civil affairs, or similar role; alternatively, a bachelor's degree.
- Provide fingerprints if required under applicable NMLS regulations and meet additional background-check requirements.
- Demonstrate acumen in sales, customer service, relationship management, banking, consumer lending, business banking, business lending, communication, and presentation.
Nice To Haves
- At least one year of customer service experience in banking, financial services, or goal-driven retail sales.
- Cash-handling skills.
- Comfort using technology such as mobile services and online banking.
Responsibilities
- Provide excellent customer service and effectively resolve customer issues.
- Understand consumer deposit products and consumer lending, and educate customers about them.
- Proactively identify opportunities to grow customer relationships through a disciplined sales process, a new-customer follow-up program, outbound calling, and referrals from customers and partners.
- Educate customers and refer them to other areas of the bank to deepen relationships and build strong partnerships.
- Adhere to operational, security, risk, and regulatory policies and procedures.
- Perform other duties as assigned.
Benefits
- Health insurance coverage
- Wellness program
- Life insurance
- Disability insurance
- Retirement savings plan
- Paid leave programs
- Paid holidays
- Paid time off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
