Customer Engineer

Narvar

3d•CA$105,000 - CA$120,000•Remote

About The Position

Narvar is seeking a Customer Engineer passionate about helping customers, solving complex problems, and playing a pivotal role in client success. This role involves scoping requirements, collaborating with clients to integrate APIs, and deploying solutions for large enterprise customers. The Customer Engineer will join a dedicated team of Customer Engineers and Project Managers committed to delivering exceptional results and making an impact.

Requirements

3-7+ years of experience working on enterprise-level software projects as a technical lead.
Hands-on experience with web technologies such as APIs, HTML, CSS, and JavaScript, with proficiency in JavaScript or related languages.
Strong ability to thrive in a fast-paced environment, with excellent time management and prioritization skills.

Nice To Haves

Experience with iPaaS, retail and e-commerce platforms, order management systems (OMS), inventory management, WMS, TMS, supply chain, or logistics is a plus.

Responsibilities

Lead technical onboarding for top-tier enterprise retailers and innovative direct-to-consumer brands.
Provide consultative guidance to ensure seamless integration with Narvar’s solutions, maximizing product value and customer success.
Leverage customer business requirements and Narvar product expertise to create clear and effective technical specifications.
Develop and validate solutions using web technologies such as APIs, JSON, CSS, HTML, and JavaScript, focusing on delivering seamless customer experiences.
Partner cross-functionally with technical and business stakeholders, both internal and external, to ensure successful project delivery.
Contribute to the growth of the global Professional Services team through the creation of documentation, process improvements, and the development of internal tools and training programs.