Customer Engineer
Sentinel•Milwaukee, WI
•$45,000 - $60,000•Onsite
About The Position
Sentinel is seeking a Customer Engineer to join our team and provide on-site technical assistance to our customer. The ideal candidate will have experience troubleshooting and repairing desktops and laptops, performing software re-imaging, and ensuring systems are fully functional and secure. We are looking for someone who delivers exceptional customer service, works collaboratively within a team, and maintains a professional presence at client location. This is a full-time, on-site position based at our client site in Milwaukee, IL.
Requirements
- 1-3 years of experience in a similar role
- Experience troubleshooting and repairing desktop and laptop hardware
- Experience with re-imaging software
- Excellent communication skills
- Ability to lift 50 pounds
- Ability to stand for a long period of time
- Must have a car
- A valid driver’s license
- Proof of vehicle insurance
- Legally authorized to work in the US without sponsorship
- Demonstrate a “can-do” attitude
- Display "ACE" factor – Attitude, Compassion, and Enthusiasm
Nice To Haves
- A+ Certification preferred
- SCCM experience preferred
Responsibilities
- Provide on-site technical assistance to customers.
- Troubleshoot and repair desktops and laptops.
- Perform software re-imaging.
- Ensure systems are fully functional and secure.
- Deliver exceptional customer service.
- Work collaboratively within a team.
- Maintain a professional presence at client location.
- Travel between locations and transport equipment.
Benefits
- Medical
- Dental
- Vision
- 401K
- 529
- Life Insurance
- Income Protection Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and hands-on training
- Employee discount for product services and entertainment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
