Customer Engineer III, Platform, Financial Services, Google Cloud

Google•Cambridge, MA

13d•$152,000 - $221,000

About The Position

The Google Cloud Platform team helps customers transform their businesses using cloud technology. As a Platform Customer Engineer, you partner with technical Sales teams and serve as customers’ primary technical partner and trusted advisor. You engage in technical-led conversations to understand business challenges, troubleshoot technical questions and roadblocks, support proofs of concept and demos, and architect cross-pillar cloud solutions. You drive technical success, define delivery and consumption plans, and present solutions to technical and business leaders. The role focuses on identifying, pursuing, and winning new business workloads and expanding adoption within existing ones. It combines sales expertise, market knowledge, and direct technical engagement across areas such as infrastructure modernization, application modernization, and data analytics to demonstrate the value of Google Cloud.

Requirements

Bachelor's degree or equivalent practical experience.
10 years of experience with cloud-native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with or presenting to technical stakeholders or executive leaders.
Experience with technical execution, such as coding, scripting, prototyping, or systems troubleshooting, in addition to solution design.
Technical experience delivering cloud solutions in regulated environments, such as financial services, banking, or adjacent enterprise sectors.

Nice To Haves

Experience selling technical solutions in one or more of these areas: infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, or security.
Experience designing and implementing data platform solutions, with exposure to integrating AI/ML or generative AI capabilities.
Experience driving the entire business cycle, such as defining delivery and consumption plans and transitioning them for execution.
Experience building long-term technical strategies to uncover new workloads with customers.
Experience migrating applications and services to cloud platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, or penetration testing.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting business motions.
Combine sales, programming, and solutions architecture expertise to demonstrate the value of Google Cloud Platform across its portfolio through complex demos, pilots, and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial customer delivery plans; continue leading the technical engagement during the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
Track progress against the delivery plan and support cross-functional teams during ramp, delivery, migration, or implementation phases.