Customer Engineer II, Platform, Google Cloud

Google•Los Angeles, CA

3d•$127,000 - $184,000

About The Position

The Google Cloud Platform team helps customers transform their businesses with cloud technology. As a Platform Customer Engineer, you partner with technical Sales teams to differentiate Google Cloud, serving as customers’ primary technical partner and trusted advisor. You engage in technical-led conversations to understand business challenges, troubleshoot technical questions and roadblocks, and use proofs of concept, demos, and cloud expertise to architect cross-pillar solutions. You drive technical wins and define delivery and consumption plans, using strategic judgment and presentation skills to communicate practical solutions to technical and business leaders. The role focuses on identifying and winning new business workloads and expanding Google Cloud use within existing workloads. It combines sales expertise, market knowledge, and direct technical engagement across areas including infrastructure modernization, application modernization, and data analytics. You will also support customers and cross-functional teams through delivery, migration, and implementation phases.

Requirements

Bachelor's degree or equivalent practical experience.
6 years of experience with cloud-native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience engaging with or presenting to technical stakeholders or executive leaders.
Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Nice To Haves

Experience selling technical solutions in one or more of the following areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security.
Experience driving the entire sales cycle, such as defining the delivery and consumption plan and transitioning it for execution.
Experience building long-term technical strategies to uncover new workloads with customers.
Experience migrating applications and services to cloud platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, or penetration testing.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to demonstrate the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; continue leading technical engagement in the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
Track progress against the delivery plan and support cross-functional teams during ramp, delivery, migration, or implementation phases.