Customer Engineer II, Platform, West, Google Cloud

Google•Kirkland, WA

4d•$127,000 - $184,000

About The Position

As a Platform Customer Engineer, you partner with technical Sales teams to differentiate Google Cloud for customers. You serve as the customer’s primary technical partner and trusted advisor, leading technical conversations to understand business issues. You troubleshoot technical questions and roadblocks, support proofs of concept and demos, and architect cross-pillar cloud solutions that address customer needs. You drive technical wins and define delivery and consumption plans, engaging technical and business leaders and presenting practical Google Cloud solutions. The role focuses on identifying, pursuing, and winning new business workloads. The Google Cloud Platform team helps customers transform their businesses with cloud technology. Its products are designed for security, reliability, and scalability, spanning infrastructure, applications, devices, and hardware. The team works with customers across business sizes and sectors to help them use technology to connect with customers, employees, and partners.

Requirements

Bachelor’s degree or equivalent practical experience.
At least 6 years of experience with cloud-native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Experience working with or presenting to technical stakeholders or executive leaders.
Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Nice To Haves

Experience selling technical solutions in one or more of these areas: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security.
Experience driving the entire sales cycle, such as defining delivery and consumption plans and transitioning them for execution.
Experience building long-term technical strategies to uncover new customer workloads.
Experience migrating applications and services to cloud platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, or penetration testing.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to demonstrate the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, and define initial delivery plans for customers; lead the technical engagement during the solution phase.
Support pricing activities and transition the final delivery plan to implementation teams as part of the post-sales transition.
Track progress against the delivery plan and support cross-functional teams during ramp, delivery, migration, or implementation phases.
Troubleshoot technical questions and roadblocks, and engage in proofs of concept and demos.
Engage technical and business leaders and present practical Google Cloud solutions.
Identify, pursue, and win new business workloads.