Customer Engineer III, Platform, AdTech and Agencies, Google Cloud

Google•New York, NY

8d•$152,000 - $221,000

About The Position

As a Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud to customers. You will help prospective and existing customers and partners understand Google Cloud, develop cloud solutions and architectures for their business challenges, engage in proofs of concept, and troubleshoot technical questions and roadblocks. You will use technical expertise and presentation skills to understand customer business and technical requirements and present practical Google Cloud solutions. The role focuses on a range of customer opportunities as a technical generalist, spanning infrastructure modernization, application modernization, data analytics, and more. You will build new customer relationships, prospect, and develop greenfield territories. You will also support technical relationships with customers and collaborate with sales, product management, and engineering teams. Google Cloud serves customers in more than 200 countries and territories. Individual pay is determined by job-related skills, experience, and relevant education or training. The listed U.S. compensation is $152,000–$221,000 USD, plus a 42.86% bonus target, equity, and benefits.

Requirements

Bachelor’s degree or equivalent practical experience.
10 years of experience with cloud-native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
Excellent technical, communication, and organizational skills.

Nice To Haves

Experience migrating applications and services to cloud platforms.
Experience with security concepts such as encryption, identity management, access control, attack vectors, and penetration testing.
Experience prospecting and building and maintaining customer relationships from scratch, with enthusiasm for developing greenfield territories.

Responsibilities

Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop strategies to resolve technical blockers.
Share Google Cloud expertise in support of customer technical relationships, including technology advocacy, bid responses, product and solution briefings, proof-of-concept work, and partnering with product management to prioritize solutions that affect customer adoption.
Work directly with Google Cloud products to demonstrate and prototype integrations in customer and partner environments.
Recommend integration strategies, enterprise architectures, platforms, and application infrastructure for implementing complete Google Cloud solutions.
Lead prospecting and acquisition of new customers, build relationships from scratch, and become a trusted advisor on customers’ long-term technology and business decisions.
Help prospective and existing customers and partners understand Google Cloud and develop solutions and architectures for business challenges.
Troubleshoot technical questions and roadblocks, and present practical solutions based on customers’ business and technical requirements.