Customer Engineer II, Startups, Google Cloud

Google•Sunnyvale, CA

3d•$127,000 - $184,000

About The Position

As a Platform Customer Engineer, you will partner with technical Sales teams to differentiate Google Cloud for customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand business challenges. You will troubleshoot technical questions and roadblocks, support proofs of concept and demos, and architect cross-pillar cloud solutions. You will drive technical wins and define delivery and consumption plans. The role uses strategic judgment and presentation skills to engage technical and business leaders and present practical Google Cloud solutions. You will identify and win new business workloads and expand adoption within existing workloads, drawing on expertise across areas including infrastructure modernization, application modernization, and data analytics.

Requirements

Bachelor’s degree or equivalent practical experience.
6 years of experience with cloud native architecture in a customer-facing or support role.
Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.

Nice To Haves

Experience selling technical solutions in one or more of the following: Infrastructure Modernization, Application Modernization, Data Management, Data Analytics, Cloud AI, Networking, Migrations, or Security.
Experience driving the entire sales cycle, such as defining the delivery and consumption plan and transitioning it for execution.
Experience building long-term technical strategies to uncover new workloads with customers.
Experience migrating applications and services to cloud platforms.
Experience working with and passion for the startup ecosystem.
Experience building AI agents and tools, and understanding their unique security implications.

Responsibilities

Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
Combine sales, programming, and solutions architecture expertise to demonstrate the value of Google Cloud Platform across the portfolio through complex demos, pilots, and in-depth workshops.
Architect cross-pillar solutions, drive technical wins, define initial customer delivery plans, and continue leading technical engagement during the solution phase.
Facilitate the post-sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
Track progress against delivery plans and support cross-functional teams during ramp, delivery, migration, or implementation phases.