Customer Engagement Representative - Entry-Level

IB Collective Co. • Meridian, ID

1d

About The Position

The Customer Engagement Representative works alongside marketing and customer relations teams to create positive customer experiences and support client campaigns for a marketing and business development company. The company specializes in customer engagement, brand awareness, promotional marketing, and customer acquisition for nationally recognized clients. This is an entry-level opportunity; no previous customer service, sales, or marketing experience is required. Hands-on training, mentorship, and professional development are provided in a team-oriented environment, with opportunities for career advancement based on performance.

Requirements

• Excellent communication and interpersonal skills.
• A friendly, approachable, customer-focused personality.
• Strong listening and relationship-building abilities.
• A positive attitude and strong work ethic.
• Dependability, professionalism, and accountability.
• Ability to work independently and as part of a team.
• A motivated, goal-oriented mindset.
• Interest in customer service, marketing, sales, or business development.
• No previous experience is required.

Nice To Haves

• Recent high school or college graduate.
• Entry-level job seeker.
• Retail or customer service experience.
• Restaurant or hospitality experience.
• Sales or marketing experience.
• Former athlete or team-oriented background.
• Career changer seeking professional growth.

Responsibilities

• Engage with customers in a friendly and professional manner.
• Provide product and service information and answer general questions.
• Build positive customer relationships through personalized interactions.
• Represent client brands and communicate their products and services.
• Participate in promotional marketing and customer acquisition campaigns.
• Identify customer needs and provide helpful information.
• Support brand awareness and customer engagement initiatives.
• Collaborate with team members to achieve campaign goals.
• Participate in ongoing training and professional development.

Benefits

• Comprehensive hands-on training.
• Professional mentorship and development.
• Training in customer engagement and relationship building.
• Opportunities to develop sales and marketing skills.
• Leadership and management development.
• Fun, energetic, and supportive team environment.
• Opportunities for career advancement based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed