Customer Engagement Manager (Intern)

NU3S•New York, NY

8d•Onsite

About The Position

Nu3S is looking for an energetic, people-oriented Customer Engagement Manager who enjoys interacting with customers and creating memorable experiences. This role is ideal for college students or recent graduates with excellent communication skills and a passion for hospitality, social media, and customer engagement.

Requirements

Outstanding interpersonal and communication skills.
Confident approaching and engaging new people.
Friendly, energetic, and outgoing personality.
Comfortable recording videos and taking photos with a smartphone.
Familiar with Instagram, Facebook, TikTok, and other social media platforms.
Organized, dependable, and punctual.
College students majoring in Marketing, Communications, Hospitality, Business, or related fields are encouraged to apply.

Nice To Haves

Previous experience in hospitality, retail, marketing, or customer service is a plus.

Responsibilities

Welcome customers with warmth and enthusiasm.
Engage customers in friendly conversations about their Nu3S experience.
Encourage satisfied customers to leave honest Google reviews using the Nu3S review QR code.
Capture short customer testimonial videos (30–60 seconds) with their consent.
Take high-quality photos and videos of customers enjoying the Nu3S experience.
Help create engaging social media content for Instagram, Facebook, LinkedIn, and TikTok.
Highlight Nu3S offerings, including the Brushless Laser Car wash, Premium Café, EV charging, and auto care services.
Promote memberships, loyalty programs, and upcoming events.
Assist in creating a vibrant atmosphere during weekends and special events.
Collect customer feedback and share improvement ideas with the management team.
Ensure all customer interactions are friendly, professional, and authentic.