Customer Development Representative

Mouser•Mansfield, TX

About The Position

Effectively and creatively communicates Mouser’s overall value to customers. Increase sales from existing assigned customer accounts by locating and identifying new business opportunities and building rapport and relationships with key decision makers. Work with Customer Service Representatives and Management to penetrate shared CDR accounts more deeply. Interacts effectively and professionally with others and is able to initiate, establish, and maintain highly effective business relationships with internal and external contacts of various cultures. Demonstrate ability to convert prospects and close sales while maintaining established sales goals. Follow up on customer-submitted requests for quotation. Relies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks. Plans and analyzes the impact of before execution. Expand product knowledge utilizing all available sources.

Requirements

  • Bachelor’s degree in Business, Communications, Marketing, or equivalent education and experience.
  • 3+ years of business-to-business relationship sales and account management experience.
  • Behavioral (80%) skill evaluation.
  • Written Communication (80%) skill evaluation.
  • Excel (80%) skill evaluation.
  • Desire and ability to build customer relationships with an outgoing and mature personality.
  • Highly organized with effective time management skills.
  • Possesses the highest level of ethics and integrity.
  • Detailed and thorough work habits including documentation.
  • Strong presentation skills; able to present information to groups at all levels via virtual or on-site meetings.
  • Strong written and verbal communication skills with strong listening skills.
  • Demonstrated ability to convert prospects and close deals.
  • Able to perform basic calculations and mathematical figures.
  • Ability to clearly verbalize in a telephone environment with clear English enunciation.
  • Internet savvy; proficient in Microsoft Word, Excel, Outlook, email, and CRM software such as Salesforce.
  • Ability to read and understand terminal/PC screens and printed reports.

Responsibilities

  • Effectively and creatively communicates Mouser’s overall value to customers.
  • Increase sales from existing assigned customer accounts by locating and identifying new business opportunities and building rapport and relationships with key decision makers.
  • Work with Customer Service Representatives and Management to penetrate shared CDR accounts more deeply.
  • Interacts effectively and professionally with others and is able to initiate, establish, and maintain highly effective business relationships with internal and external contacts of various cultures.
  • Demonstrate ability to convert prospects and close sales while maintaining established sales goals.
  • Follow up on customer-submitted requests for quotation.
  • Relies on experience and judgment to plan and accomplish goals while performing a variety of complicated tasks.
  • Plans and analyzes the impact of decisions before execution.
  • Expand product knowledge utilizing all available sources.
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