Customer Development Representative
About The Position
This role is responsible for increasing sales from existing assigned customer accounts by identifying new business opportunities and building rapport with key decision-makers. The Customer Development Representative will work collaboratively with Customer Service Representatives and Management to deepen penetration in shared accounts. The position requires effective and professional interaction with others, the ability to initiate and maintain strong business relationships with internal and external contacts from diverse cultures, and the capability to convert prospects and close sales while meeting established goals. This role also involves following up on customer requests for quotations and expanding product knowledge through available resources.
Requirements
- Skill evaluation: Behavioral (80%), Written Communication (80%), Excel (80%).
- Desire and ability to build customer relationships with an outgoing and mature personality.
- Highly organized with effective time management skills.
- Possesses the highest level of ethics and integrity.
- Detailed and thorough work habits including documentation.
- Strong presentation skills; able to present information to groups at all levels via virtual or on-site meetings.
- Strong written and verbal communication skills with strong listening skills.
- Demonstrated ability to convert prospects and close deals.
- Able to perform basic calculations and mathematical figures.
- Ability to clearly verbalize in a telephone environment with clear English enunciation.
- Internet savvy; proficient in Microsoft Word, Excel, Outlook, email, and CRM software such as Salesforce.
- Ability to read and understand terminal/PC screens and printed reports.
- Bachelor’s degree in Business, Communications, Marketing, or equivalent education and experience.
- 3+ years of business-to-business relationship sales and account management experience.
Responsibilities
- Effectively and creatively communicates Mouser’s overall value to customers.
- Increase sales from existing assigned customer accounts by locating and identifying new business opportunities and building rapport and relationships with key decision makers.
- Work with Customer Service Representatives and Management to penetrate shared CDR accounts more deeply.
- Interacts effectively and professionally with others and is able to initiate, establish, and maintain highly effective business relationships with internal and external contacts of various cultures.
- Demonstrate ability to convert prospects and close sales while maintaining established sales goals.
- Follow up on customer-submitted requests for quotation.
- Expand product knowledge utilizing all available sources.
Benefits
- competitive pay and benefits
- a business casual dress environment
- a state-of-the-art facility in which to work
- an experienced management team with vision and a passion for growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
