Customer Development Representative

Televerde•Phoenix, AZ

9d•Onsite

About The Position

The Customer Development Representative (CDR) drives early-stage sales pipeline growth for the Client. In this role, you will identify and qualify high-potential prospects through strategic outbound and inbound campaigns, nurturing them into qualified opportunities for Account Executives. Blending research, digital demand generation, and consultative relationship-building, you will play a critical role in expanding the Client’s solutions footprint.

Requirements

Associate degree or higher preferred (equivalent experience may be considered in lieu of).
1–3 years of relevant experience in a client-facing role.
Experience utilizing the Microsoft Office Suite.
Ability to prioritize within a fast-paced environment.

Nice To Haves

Outbound calling experience within a business environment is preferred.
Outreach and CRM experience preferred.

Responsibilities

Execute targeted prospecting campaigns across email, phone, and social channels into defined territories and accounts.
Research and identify new business opportunities aligned to the Client’s go-to-market strategy.
Evaluate inbound and outbound leads against established qualification criteria (budget, authority, need, and timeline).
Determine prospect sales-readiness and prioritize pipeline for maximum impact.
Guide prospects through the early stages of their digital transformation journey.
Secure high-quality meetings and product demonstrations for field Account Executives.
Leverage digital tools and social platforms to engage prospects where they are most active.
Personalize outreach efforts and track all communications to ensure consistent follow-through.
Maintain accurate, up-to-date lead, contact, and account information within the Client’s Outreach and CRM systems
Ensure data integrity to support accurate pipeline forecasting and reporting.