Customer Development Representative

Televerde•Phoenix, AZ
•$47,100 - $65,000•Onsite

About The Position

The Customer Development Representative (CDR) drives early-stage sales pipeline growth for the Client. In this role, you will identify and qualify high-potential prospects through strategic outbound and inbound campaigns, nurturing them into qualified opportunities for Account Executives. Blending research, digital demand generation, and consultative relationship-building, you will play a critical role in expanding the Client’s solutions footprint.

Requirements

  • Associate degree or higher preferred (equivalent experience may be considered in lieu of).
  • 1–3 years of relevant experience in a client-facing role.
  • Experience utilizing the Microsoft Office Suite.
  • Ability to prioritize within a fast-paced environment.
  • Communicating effectively with employees, vendors, and clients.

Nice To Haves

  • Outbound calling experience within a business environment is preferred.
  • Outreach and CRM experience preferred.

Responsibilities

  • Execute targeted prospecting campaigns across email, phone, and social channels into defined territories and accounts.
  • Research and identify new business opportunities aligned to the Client’s go-to-market strategy.
  • Evaluate inbound and outbound leads against established qualification criteria (budget, authority, need, and timeline).
  • Determine prospect sales-readiness and prioritize pipeline for maximum impact.
  • Guide prospects through the early stages of their digital transformation journey.
  • Secure high-quality meetings and product demonstrations for field Account Executives.
  • Leverage digital tools and social platforms to engage prospects where they are most active.
  • Personalize outreach efforts and track all communications to ensure consistent follow-through.
  • Maintain accurate, up-to-date lead, contact, and account information within the Client’s Outreach and CRM systems.
  • Ensure data integrity to support accurate pipeline forecasting and reporting.
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