Customer Development Manager

Land O'Lakes•San Diego, CA

9d•$123,920 - $185,880•Remote

About The Position

The Customer Development Manager – Albertsons West will own management responsibility for key elements of the Land O’Lakes Dairy Foods retail portfolio supporting our Albertsons business within the assigned sales unit. This role will manage direct relationships with Albertsons West divisions (Seattle, Portland, Northern California, and Southern California), delivering strategies and objectives. The position involves developing customer relationships through effective management of resources, supporting engagement with Albertsons Corporate category teams, and collaborating with Land O’Lakes cross-functional team members to maximize opportunities. Responsibilities include attainment of assigned sales volume targets, financial management and profitability, promotional planning and execution, pricing, and market share growth through execution against DSMPs.

Requirements

4-year college degree or higher/ or equivalent work experience - required
5 years or more of consumer package goods or related sales and/or sales support experience with strong knowledge of customer data sources (Circana), systems (customer portals), and work processes - required
Strong selling and negotiation skills with demonstrated ability to find mutually beneficial solutions - required
Strong analytical skills with solid financial acumen and the ability to understand and process data while developing actionable recommendations - required
Ability to travel 20% of the time - required

Nice To Haves

Experience working with Albertsons - preferred

Responsibilities

Achieve annual sales volume targets and utilize Power BI to monitor results
Manage trade spending within budget guidelines by maintaining accurate trade system plans
Maintain Salesforce live updates (incremental funding requests, account information)
Work with Team Leader and other Albertsons sales team members to develop annual promotional plans
Effectively communicate and collaborate internally for assigned Albertsons divisions, communicating customer needs by interacting with Sales Acceleration Managers/Analysts (SAM/SAA), Customer Insights, Revenue Growth Management, and other cross functional teams to share customer trends, issues, and opportunities
Utilize a combination of in-person and virtual meetings to manage and grow our business at Albertsons divisions (Seattle, Portland, Northern California, and Southern California)
Develop account penetration by working with the Albertsons buying teams (Assistant Sales Managers and Department Specialists)
Provide strong communication and seek to influence divisions as it relates to promotional plans, pricing, supply chain, and business practices
Support Team Leader engagement with Albertsons Corporate National Category Director teams
Learn Albertsons internal systems (Periscope, Albertsons Partner Portal - APP) while also utilizing Acosta Administrative Assistant for portal work