Customer Development Manager

Land O'Lakes•Seattle, WA

1d•Remote

About The Position

The Customer Development Manager – Albertsons West will own management responsibility for key elements of the Land O’Lakes Dairy Foods retail portfolio supporting our Albertsons business within the assigned sales unit. This role involves managing direct relationships with Albertsons West divisions (Seattle, Portland, Northern California, and Southern California) to deliver strategies and objectives. The position focuses on developing customer relationships through effective management of resources, supporting Team Leader engagement with Albertsons Corporate category teams, and collaborating with Land O’Lakes cross-functional team members to maximize opportunities. Responsibilities include achieving sales volume targets, financial management, profitability, promotional planning and execution, pricing, and market share growth through execution against DSMPs.

Requirements

4-year college degree or higher/ or equivalent work experience - required
5 years or more of consumer package goods or related sales and/or sales support experience with strong knowledge of customer data sources (Circana), systems (customer portals), and work processes - required
Strong selling and negotiation skills with demonstrated ability to find mutually beneficial solutions - required
Strong analytical skills with solid financial acumen and the ability to understand and process data while developing actionable recommendations - required
Ability to travel 20% of the time - required

Nice To Haves

Experience working with Albertsons - preferred

Responsibilities

Achieve annual sales volume targets and utilize Power BI to monitor results.
Manage trade spending within budget guidelines by maintaining accurate trade system plans.
Maintain Salesforce live updates (incremental funding requests, account information).
Develop annual promotional plans with Team Leader and other Albertsons sales team members.
Effectively communicate and collaborate internally for assigned Albertsons divisions, sharing customer trends, issues, and opportunities with Sales Acceleration Managers/Analysts (SAM/SAA), Customer Insights, Revenue Growth Management, and other cross-functional teams.
Utilize data resources (Circana) and Customer Insights and Analytics team to create actionable insights that improve customer and Land O’Lakes’ sales, profitability, and share.
Manage and grow business at Albertsons divisions (Seattle, Portland, Northern California, and Southern California) through a combination of in-person and virtual meetings.
Develop account penetration by working with Albertsons buying teams (Assistant Sales Managers and Department Specialists).
Provide strong communication and influence divisions regarding promotional plans, pricing, supply chain, and business practices.
Support Team Leader engagement with Albertsons Corporate National Category Director teams.
Learn Albertsons internal systems (Periscope, Albertsons Partner Portal - APP) and utilize Acosta Administrative Assistant for portal work.