Customer Delivery Representative

Ascentek • Alexandria, MN

9d • $24 - $30 • Onsite

About The Position

The CDL Driver / Customer Delivery Representative professionally operates equipment to deliver products to customers in a cost-efficient, safe, courteous, and timely manner. The role supports customer service needs and ensures deliveries meet customer requirements. It is responsible for the security and quality of Ascentek materials while loading, unloading, and delivering them. The position is hourly, full-time, and Monday through Friday, with local deliveries and the possibility of up to 30% overnight travel, including overnight work in other locations.

The anticipated hiring range is $23.52–$29.96 per hour. Compensation may vary based on relevant experience and qualifications, education and certifications, market and industry benchmarks, and internal equity.

Requirements

• Meet all DOT qualifications under the Federal Motor Carrier Safety Regulations, Title 49 Code of Federal Regulations.
• Have no more than 3 moving violations in the last 36 months or 2 in the last 12 months.
• Have no DWI or DUI in the past 5 years.
• Have no key crashes in the past 12 months, or no more than one key crash in the past 36 months.
• Hold a Class A license with HAZMAT, Tanker, and Air Brake endorsements, and a Medical Card.
• Have a high school diploma or GED equivalent.
• Demonstrate excellent verbal communication skills and professional, courteous conduct with internal and external customers.
• Show attention to detail when unloading, completing paperwork, and maintaining digital logs.
• Have expertise in DOT regulations and compliance.
• Be able to safely lift and move packaged goods weighing up to 75 pounds and move 30–55-gallon drums weighing up to 500 pounds using appropriate equipment.
• Be able to operate lift gates, barrel dollies, electric pallet jacks, and other powered industrial trucks as needed.
• Be able to perform basic mathematical calculations and follow instructions and assigned tasks.
• Be able to work outdoors in varied weather, including extreme heat and cold, and around noise, vibration, dust, gases, fumes, steam, chemicals, fluids, moving machinery, and powered industrial equipment.
• Be able to wear required PPE and remain present throughout loading, unloading, and delivery.
• Meet the role’s physical and functional demands, including frequent walking, entering and exiting the truck, lifting, and varied physical movements.

Nice To Haves

• Two years of driving experience within the last five years.
• Excellent customer service skills.

Responsibilities

• Prioritize personal safety and support the company’s safety culture in daily work.
• Provide excellent customer service and build customer relationships through a friendly, professional attitude.
• Maintain DOT qualifications and a valid medical card, and comply with DOT hours-of-service rules and regulations.
• Safely transport, unload, and deliver accurate, quality bulk and packaged products and equipment to customers on time.
• Communicate daily with dispatch, customer service, and sales representatives about deliveries and customer needs.
• Maintain the cleanliness of the truck interior and delivery-system equipment.
• Use handheld electronics and applications to track deliveries to multiple customer sites, maintain ELD records, and use the Samsara forward- and driver-facing camera system.
• Verify that documents are complete and submit them at the end of each shift.
• Communicate field improvement opportunities to Driver Managers and dispatch.
• Remain open to overnight work in other locations.

Benefits

• Medical plan options, including fertility coverage and free mental health and telehealth coverage
• Dental and vision insurance
• FSA/HSA options
• Paid parental leave
• Company-provided short-term disability, long-term disability, and life insurance
• Supplemental insurance, including accident, critical illness, hospital, and supplemental life insurance
• 401(k) with a generous company match
• Pet insurance benefits
• Tuition reimbursement
• 21 paid days off
• 7 paid holidays
• Profit sharing accelerated by employee performance
• Company-provided uniforms and personal protective equipment
• Paid comprehensive on-the-job training
• Well-maintained fleet, with an average truck year of 2020

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED