Cust Dedicated Analyst

Vallen•Belmont, NC

About The Position

Vallen's Customer Dedicated Business Analyst is an individual contributor responsible for general analytics and statistical modeling on existing data sets for various products and processes. The role identifies opportunities for process improvement, efficiency, and automation in data analysis. The analyst examines data patterns and trends to answer business questions and improve decision-making, collaborating with Business and Information Technology teams to study and propose data uses for regular and ad hoc projects.

Requirements

  • Familiarity with DAX and Power BI visualization best practices.
  • Advanced Microsoft Excel skills, including pivot tables, Power Query, dynamic arrays, and complex formulas.
  • Proven expertise in VBA/macro development for process automation.
  • Microsoft Power Platform skills, including Power Automate and Power Apps.
  • Strong problem-solving skills and an analytical mindset.
  • Ability to explain technical data insights to non-technical audiences.
  • Ability to manage multiple priorities effectively with attention to detail.

Nice To Haves

  • Prior experience in customer operations or related roles.
  • Two to three years of experience in a similar role.
  • Experience creating Smartsheet sheets, workflows, and dashboards.
  • General knowledge of Python, R, or APIs for advanced analysis and automation.
  • Microsoft Office Specialist: Excel Expert or Power BI/Power Platform certifications.
  • Familiarity with project management tools such as Microsoft Teams.

Responsibilities

  • Develop and maintain advanced Excel reports, including pivot tables, Power Query scripts, dynamic arrays, and complex formulas.
  • Create, maintain, and improve VBA/macros for process automation.
  • Collaborate with stakeholders to design Power BI dashboards, interpret DAX measures, and apply data visualization best practices.
  • Analyze data to identify trends, generate actionable insights, and support decision-making.
  • Manage and organize data in OneDrive and SharePoint for seamless collaboration.
  • Communicate complex data findings clearly to non-technical team members.
  • Balance multiple tasks while maintaining exceptional attention to detail.
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