Customer Category Manager

Tyson Foods•Springdale, AR

9d•Remote

About The Position

Tyson Foods is hiring a Customer Category Manager to serve as Category Captain for the Target team across multiple frozen and refrigerated categories. The role leads complex category work, analyzes data from multiple sources, and presents tailored findings to Target buying and space-planning teams. It combines analytics, presentation, and leadership skills to guide short- and long-term initiatives. The position independently manages day-to-day relationships with Target’s Buying and Space & Presentation teams and leads weekly business-unit status meetings. It owns the reporting process, combining data into monthly reports and strategic insights while proactively handling ad hoc requests. The role analyzes competitive and retailer trends, researches macro and micro trends, and turns findings into actionable recommendations. The Customer Category Manager oversees Target planogram and assortment updates, typically two to four times per year. Although an analyst builds and maintains planograms, the manager oversees the process end to end to ensure Target’s needs and timelines are met. The role influences account-specific category strategies to drive growth, improve on-shelf execution, and meet assortment goals, using category and item-level performance data to recommend productive assortments across planogram segmentations.

Requirements

Bachelor’s degree or equivalent experience in category management or a related field.
At least 3 years of experience in category management, category captaincy, or retail analytics.
Ability to build strong relationships and be viewed as a trusted advisor.
Extensive knowledge of syndicated data sources, including Circana, POS/panel, and Numerator.
Experience with Target Partners Online resources, including VIQ, DOMO, and Hubble.
Familiarity with Target’s assortment and planogram execution processes.
Working knowledge of JDA/Blue Yonder Space Planning software.
Excellent planning, analytical, and communication skills.
Strong PowerPoint, Excel, PowerBI, and presentation skills.
Ability to integrate AI into daily work, improve efficiency through AI-enabled solutions, evaluate outputs critically, and apply professional judgment.

Nice To Haves

Category Captainship experience preferred.

Responsibilities

Independently manage day-to-day relationships with Target’s Buying and Space & Presentation teams.
Lead weekly business-unit status meetings, providing project updates and topical category and shopper-trend updates.
Own the full reporting process, combining data sources into detailed monthly reports and strategic insights and proactively handling ad hoc requests.
Analyze competitive and retailer trends in merchandising, pricing, brands, and SKU selection.
Report on market share, competitor performance, and industry trends with actionable recommendations.
Research macro and micro trends, apply them to current and forward-looking initiatives, and share relevant insights.
Oversee Target planogram and assortment updates, typically two to four times per year, ensuring Target’s needs and timelines are met.
Influence and build account-specific category strategies using shopper and category data to drive growth, improve on-shelf execution, and meet assortment goals.
Review category- and item-level performance data and provide actionable recommendations for productive assortments across planogram segmentations.
Use approved AI tools responsibly, safeguard sensitive information, follow company policies, critically evaluate AI-generated outputs, and apply professional judgment.