Customer Category Manager

Tyson Sales and Distribution•Springdale, AR
•Remote

About The Position

Tyson Foods is hiring a Customer Category Manager to serve as the Category Captain for the Target team across multiple frozen and refrigerated categories. This role leads complex category work, analyzes data from multiple sources, and presents clear, tailored findings to Target’s buying and space-planning teams. It combines analytics, presentation, and leadership skills to guide short- and long-term initiatives. The position independently manages day-to-day relationships with Target’s Buying and Space & Presentation teams, leads weekly business-unit status meetings, and owns the full reporting process. It also analyzes competitive and retailer trends, researches macro and micro trends, and turns relevant insights into actionable recommendations. The manager oversees Target planogram and assortment updates two to four times a year. Although an analyst builds and maintains planograms, the manager oversees the process end to end to ensure Target’s needs and timelines are met. The role also develops category strategies using account-specific shopper and category data to drive growth, improve on-shelf execution, meet assortment goals, and recommend productive assortments across planogram segmentations.

Requirements

  • Bachelor’s degree or equivalent experience in category management or a related field.
  • At least 3 years of experience in category management, category captaincy, or retail analytics.
  • Ability to build strong relationships and be viewed as a trusted advisor.
  • Extensive knowledge of syndicated data sources, including Circana, POS/panel, and Numerator.
  • Experience with Target Partners Online resources, including VIQ, DOMO, and Hubble.
  • Familiarity with Target’s assortment and planogram execution processes.
  • Working knowledge of JDA/Blue Yonder Space Planning software.
  • Excellent planning, analytical, and communication skills.
  • Strong PowerPoint, Excel, PowerBI, and presentation skills.
  • Willingness and ability to perform the physical requirements of the job, with or without reasonable accommodation.

Nice To Haves

  • Category Captainship experience.

Responsibilities

  • Independently manage day-to-day relationships with Target’s Buying and Space & Presentation teams.
  • Lead weekly business-unit status meetings, sharing project updates and relevant category and shopper-trend updates.
  • Own the reporting process, combining data sources into detailed monthly reports and strategic insights, and proactively handling ad hoc requests.
  • Analyze competitive and retailer trends in merchandising, pricing, brands, and SKU selection; report market share, competitor performance, and industry trends with actionable recommendations.
  • Research macro and micro trends, apply them to current and forward-looking initiatives, and share relevant insights.
  • Oversee Target planogram and assortment updates two to four times a year, managing the process end to end to ensure Target’s needs and timelines are met.
  • Influence and build category strategies using account-specific shopper and category data and insights to drive growth, improve on-shelf execution, and meet assortment goals.
  • Review category- and item-level performance data and provide clear, actionable recommendations for productive assortments across planogram segmentations.

Benefits

  • Paid time off
  • 401(k) plan
  • Health benefits
  • Life insurance
  • Dental insurance
  • Vision insurance
  • Prescription drug benefits
  • Annual incentive plan
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