Customer Care Team Leader
Pella Windows & Doors•Pella, IA
About The Position
Responsible for assisting/supporting the Customer Experience team. This position will be responsible for leading a group of team members while coaching, training, and coordinating daily tasks. Coordinates all aspects of the customer experience, including working with other departments as required to provide an excellent customer experience to all Pella customers that aligns with company goals.
Requirements
- Leadership skills
- Coaching skills
- Training skills
- Coordination skills
- Ability to work with other departments
- Understanding of customer experience principles
- Alignment with company goals
Responsibilities
- Assisting/supporting the Customer Experience team
- Leading a group of team members
- Coaching team members
- Training team members
- Coordinating daily tasks
- Coordinating all aspects of the customer experience
- Working with other departments to provide an excellent customer experience
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
