Care Team Leader

Sanctuary Group•Telford, PA

5d•£15•Onsite

About The Position

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status. We believe care is more than a job – it’s a calling, and we’d love you to be part of it. We’re excited to welcome a Care Team Leader to our friendly team at Lake View in Brookside Avenue, Brookside, Telford, Shropshire TF3 1LB. And with sector leading results showing our colleagues highly recommend Sanctuary Care as a great place to work, you’ll be joining a culture that supports you to thrive, grow, and be recognised for the difference you make. We're proudly Investors in People Gold accredited and not-for-profit, which means every penny we make goes straight back into our people and our homes. Whether you’ve already found your calling or you’re still discovering it, we’ll support you every step of the way. From your first day to your dream role, we’ll help you get there. When you join Sanctuary Care, you’re joining an award-winning team where colleagues and residents truly matter. We’re proud winners of the 2025 Nursing Times Award for Care of Older People and the 2025 Care Home Awards Best for Training and Development, and Outstanding Larger Care Home Group.

Requirements

Experience in care (NVQ3/SVQ3 in Social Care or equivalent is desirable)
Ability to communicate clearly and work flexibly
Team player who values collaboration
Kindness and genuine interest in older people
Commitment to treating everyone with dignity and respect

Nice To Haves

NVQ3/SVQ3 in Social Care or equivalent

Responsibilities

Support the wellbeing of residents and help them feel at home
Work together as a team to enrich residents’ lives and support colleagues
Deliver personalised care in line with individual care plans
Make leisure and social activities part of every day
Guide and encourage Care Assistants in their development

Benefits

28 days’ annual leave pro rata (including bank holidays)
Occupational sick pay linked to length of service
Contributory pension
CQC inspection bonus
Health and wellbeing support – including Aviva Digicare+ with virtual GP appointments, plus an Employee Assistance Programme offering medical, financial, and legal advice, as well as short-term counselling
Company-paid life insurance
Parental leave arrangements
Annual leave purchase scheme
Company-funded training and ongoing career development opportunities, including our Team Leader Development Programme
Flexible working options
Inclusive culture where everyone belongs, supported by our staff networks including PRISM, Disability, Race Equality and Parent networks
Free meals dependant on shift duration
Exclusive retail discounts
Cycle to Work scheme
Salary sacrifice arrangements