Customer Logistics Team Leader

CONAGRA•Omaha, NE

10d•$82,000 - $120,000•Hybrid

About The Position

Reporting to the Senior Director of Customer Logistics, you will lead the team responsible for end-to-end order execution for key retail customers. You will oversee daily operations and team performance to ensure orders move efficiently and service levels remain high. You will partner with cross-functional teams across supply chain, sales, and customers to resolve issues, improve execution, and support consistent product flow to customers. You will use data, analytics, and process expertise to identify opportunities, influence decisions, and drive operational excellence across the customer logistics function.

Requirements

Bachelor’s degree in a business-related field
4 or more years of relevant business experience
Experience leading teams directly or indirectly
Experience managing multiple priorities in a fast-paced environment
Experience leading change within an ambiguous and dynamic business environment
Experience working with analytics and data to drive decisions
Demonstrated strategic thinking and critical thinking skills
Strong communication and collaboration skills across multiple levels of the organization
Experience influencing stakeholders and driving alignment across functions
Willingness to travel domestically and internationally as needed

Responsibilities

Lead and develop a team responsible for order execution and customer logistics activities
Study, interpret, and develop understanding of problems and opportunities and communicate insights to leadership
Monitor reporting and metrics and build recommendations that drive action and resolution
Present findings that create understanding, alignment, and informed decision-making
Define business processes and implement improvements to enhance efficiency and service performance
Develop tactical and strategic solutions that adapt to business variability
Lead projects to completion on time, within budget, and with high quality outcomes while holding team members accountable
Summarize and communicate recommendations clearly to leadership stakeholders
Manage direct reports including hiring, training, performance management, and development
Lead cross-functional efforts across teams, geographies, and cultures to achieve shared goals
Provide coaching, guidance, and development support to build team capability and engagement
Resolve conflict and serve as an escalation point for internal and external partners
Model company values and foster a positive, high-performing team culture