Customer Care Representative - No Experience - Full Benefits

Spade Recruiting • Las Cruces, NM

7d • Remote

About The Position

We’re expanding our remote team and looking for motivated, professional individuals who enjoy working with people and want an opportunity to build a long-term career from home. In this role, you’ll connect with individuals and families virtually, help them understand available benefit and protection options, answer questions, and provide ongoing support. No previous industry experience is required. We provide structured training, mentorship, and ongoing support to help you learn the role and develop professionally.

Requirements

• Strong communication and interpersonal skills
• Professional and dependable
• Self-motivated and comfortable working independently
• Positive attitude and willingness to learn
• Strong organization and time-management skills
• Comfortable communicating with clients virtually
• Basic computer and technology skills

Nice To Haves

• Previous experience in customer service, sales, insurance, hospitality, retail, or a related field is an asset but not required.

Responsibilities

• Meet with clients virtually to understand their needs
• Explain available benefits, coverage options, and costs
• Answer questions and provide clear, professional guidance
• Maintain communication and follow up with clients
• Build and maintain positive client relationships
• Participate in virtual training and team meetings
• Stay organized and manage appointments effectively
• Work collaboratively with team members and leadership

Benefits

• 100% Remote — Work from home
• Full Training Provided — Learn the role from the ground up
• Ongoing Mentorship — Coaching and professional development
• Flexible Schedule — Build a schedule that works around your goals
• Career Advancement — Opportunities to move into leadership, training, and management
• Performance Incentives — Bonuses, recognition, and travel opportunities
• Residual Income Potential — Opportunity to build ongoing income through renewals
• Supportive Team Environment — Work alongside an experienced virtual team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed