Customer Care Coordinator

Hy-Vee, Inc. • Omaha, NE

1d • Onsite

About The Position

The Customer Care Coordinator is responsible for processing orders, accounts receivable, and customer service within the office department. This role requires attention to detail, the ability to work independently, and strong communication skills. The position is classified as Non-Exempt.

Requirements

• High school education/equivalent or related experience.
• Attention to detail and follow through is necessary while working independently.
• Ability to read and interpret written or verbal instructions.
• This person must have the ability to relate well with people.
• Understanding the need for and ensuring confidentiality.
• Frequent to constant handling, grasping, constant listening, talking, hearing, seeing, reading, dealing with people, influencing others, evaluating information.

Nice To Haves

• Bi-lingual (Spanish-English) preferred.

Responsibilities

• Maintaining and ensuring food safety. Report any food safety deviations to your supervisor immediately.
• Reports to work when scheduled and on time. Adheres to company policies and departmental guidelines.
• Adjusts/reconciles accounts receivable and uploads positive pay.
• Log orders, print and supply copies for individual departments.
• Answers phones, gates, greets customers and salespersons.
• Replenishes and orders office supplies as needed.
• Other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED