Customer Care Coordinator
Energy Pro Heating & Cooling•Portsmouth, VA
•Onsite
About The Position
Energy Pro Heating & Cooling in Portsmouth, VA is hiring a full-time Customer Care Coordinator to support a fast-paced, customer-focused office environment. This role is ideal for someone who enjoys structure, professional interaction, and being the go-to person who keeps everything running smoothly. The company values reliability, teamwork, and professionalism, and offers numerous training opportunities in a supportive, family-like environment.
Requirements
- Basic computer skills
- Excellent communication and organization skills
- Proficiency with basic office software and technology
- Ability to multitask and prioritize effectively
- Dependable, detail-oriented, and professional demeanor
- Ability to pass a background check and drug screening test
Responsibilities
- Answer phones
- Respond to emails
- Greet clients with professionalism and confidence
- Keep schedules on track
- Coordinate appointments
- Update records
- Handle data entry
- Ensure documents are organized and accurate
- Support the team's daily needs
Benefits
- PTO
- Uniforms
- Paid holidays
- Bonus structure
- Company parties
- 401(k) with company match
- Health and dental insurance
- Take-home company vehicle and gas card
- Continued education and job training
- Growth opportunities (we promote from within!)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
