Customer Care Center Representative

CSBank • Harrison, AR

7d

About The Position

CS Bank is seeking a highly self-motivated individual to join its team as a full-time Customer Care Center Representative. The role offers an opportunity to use customer service skills and develop a career in banking. The position can be based in Berryville or Harrison, Arkansas, or Cassville, Missouri. Hours follow a rotating schedule between 7:30 a.m. and 6:00 p.m., including rotating Saturdays. CS Bank offers a competitive hourly wage based on experience and a full benefits package.

Requirements

• Highly self-motivated.

Responsibilities

• Provide excellent customer service.
• Support new technologies.
• Grow the Bank through customer satisfaction with existing services and new e-banking products and services.
• Assist customers and employees with telephone calls.
• Answer questions.
• Resolve problems within the scope of authority.
• Research information and problems for customers, employees, legal entities, and others.
• Perform other job-related duties as assigned.

Benefits

• 401K
• Insurance plans
• PTO
• Paid holidays
• Competitive hourly wage depending on experience
• Support from colleagues
• An environment that fosters creativity and growth

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed