Customer Care Associate

AMD Lasers • West Jordan, UT

3d • Onsite

About The Position

AMD Lasers, Inc. (AMD) is a leading tech innovator and manufacturer in dentistry located in West Jordan Utah. We partner with dental practices throughout the US and Canada. AMD has more than 200 patents and multiple innovative products used by dentists everyday for easier, faster, and better patient care. AMD is seeking an associate to join our team as a customer support specialist. If you're seeking a rewarding role and a vibrant workplace, your journey begins here. Details about AMD Lasers can be found at www.amdlasers.com

Requirements

• High school diploma.
• At least 1 year of customer care.
• Detail-oriented, self-motivated, and a positive team member.
• Excellent communication and phone skills.
• Punctuality and attendance per requirements.
• Job is in office at location of West Jordan.
• No health conditions preventing working in the office per required time period.
• Logical thinking and problem-solving abilities.

Nice To Haves

• Experience in dental is preferred but not required.
• Experience with MS Office, CRM, and ecommerce are preferred.
• Dental or medical knowledge is a plus.

Responsibilities

• Learn company culture, products, and operational procedures.
• Help our customers resolve issues and gain their trust
• Play a key role in our team dynamic and culture
• Support customers throughout North America
• Serve as a point of contact for customer and distribution account management.
• Other administrative tasks as assigned.

Benefits

• Profit sharing: all employees share a percentage of company net profit paid quarterly.
• Stellar benefits: medical, dental, vision, STD/LTD, Life and AD&D, 401k match, Vacation, and PTO.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED