Customer & Business Solutions Rep
Rangen LLC•Clackamas, OR
•$25 - $28
About The Position
The Customer & Business Solutions Rep serves as an operational link between sales, marketing, production, and logistics. The role focuses on accurate order entry, creating production documentation, and timely customer invoicing. It also supports coordination of shipments, inventory availability, and responsive service to internal and external customers.
Requirements
- Demonstrate ownership and responsibility, following through on tasks and commitments.
- Excellent interpersonal communication skills with internal teams, external partners, customers, and suppliers.
- Maintain professionalism and handle sensitive information and situations with discretion and confidentiality.
- Work autonomously and contribute meaningfully in team environments.
- Manage multiple priorities and tasks while adapting to changing demands and deadlines.
- Be motivated and proactive, with initiative and a commitment to continuous improvement.
- Apply critical thinking to problem-solving and decision-making, including prioritizing and solving problems quickly.
- Be detail-oriented, with strong written and verbal communication skills.
- Proficiency in Microsoft Suite products, including Excel, PowerPoint, Word, and Teams.
Nice To Haves
- Customer service experience.
- Manufacturing operations experience.
- Ability to collect and analyze data and solve problems.
Responsibilities
- Accurately enter and maintain customer orders, including processing sales orders, updating shipment schedules, and tracking product movement.
- Process invoices, verify billing accuracy, resolve discrepancies, and collaborate with finance teams to maintain clean records.
- Monitor inventory across production and distribution points to align product availability with demand forecasts and shipping schedules.
- Conduct regular inventory audits with production teams and identify stock discrepancies.
- Schedule carriers to ensure timely delivery.
- Provide responsive service to internal and external customers.
- Complete other assigned role responsibilities and projects.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with company match up to 6%
- Competitive PTO
- Wellbeing Time
- 10 company-paid holidays
- Additional benefits designed to support employees and their families
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
