Customer Billing Specialist/Receptionist

Loop Linen Service•Waggaman, LA

12d•Onsite

About The Position

Loop Linen Service, Inc. is a leading provider of hospitality linen services. We are a local, family-owned business for over 95 years. We pride ourselves in providing premium environmentally sustainable goods and services while maintaining long term business relationships with our customers. We are currently seeking an individual to become part of our company's Administrative Team. The Receptionist/Customer Billing Specialist performs a variety of invoicing & route settlement duties according to established policies/procedures.

Requirements

High School Diploma or GED equivalent required, college level accounting classes or Accounting Degree preferred
4-6 years hands-on accounting experience
Basic computer skills and word processing (Excel, Word)
Good mathematical background
Some experience with spreadsheets and automated accounting systems
Ability to sort, check, count, and verify numbers
Ability to multi-task, prioritize and work efficiently
Ability to listen, communicate (written and verbal), excellent grammar, spelling and proof-reading skills and follow-up effectively with all staffing levels and clients/customers
Ability to work independently, self-starter, energetic
Ability to demonstrate good common sense and sound judgment
Flexibility to adapt to all situations and work varied hours
Ability to use 10-key calculator for a variety of accounting functions
Ability to perform at high levels in a fast-paced ever-changing work environment
Ability to anticipate work needs and follow through with minimum direction
Perform other duties as assigned or required

Responsibilities

Maintained high standards of professionalism while welcoming onsite visitors and managing front-desk arrivals.
Prepare and reconcile daily mail-in payments, including deposit documentation and supporting spreadsheets.
Prepare and reconcile driver deposits, ensuring accuracy and proper documentation.
Process route activity, including daily route settlement and balancing.
Generate and distribute accurate customer invoices in a timely manner.
Investigate and resolve discrepancies related to payments, invoices, or route settlements.
Answer incoming calls, respond to customer inquiries, and take customer orders as needed.
Utilize accounting software systems to perform billing, reporting, and reconciliation tasks.
Develop and maintain automated spreadsheets to track financial data and improve efficiency.
Organize and maintain accurate, up-to-date financial records and retention files in compliance with company policy.
Assist with financial reporting and analysis as requested by management.
Operate standard office equipment, including computers, copiers, scanners, and calculators.
Maintain a clean, organized, and professional work environment.
Perform additional administrative or accounting duties as assigned.