Lead Customer Service Associate

Par Mar Stores•Ripley, WV
•Onsite

About The Position

We are seeking a Customer Associate Lead to join our team at Par Mar Store 126 in Ripley, WV. The Customer Associate Lead will be responsible for providing excellent customer service, leading a team of customer associates, and ensuring the store runs smoothly on a day-to-day basis.

Requirements

  • Previous retail or customer service experience
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Excellent problem-solving abilities
  • Flexibility to work evenings, weekends, and holidays

Responsibilities

  • Provide exceptional customer service to all patrons
  • Lead and motivate a team of customer associates
  • Train new employees on store policies and procedures
  • Assist with inventory management and restocking shelves
  • Handle customer inquiries and resolve any issues in a timely manner
  • Maintain a clean and organized store environment
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