Customer Assistant

Lidl GB•Town of Walton, NY
•£13 - £14•Onsite

About The Position

As a Lidl Customer Assistant, you will carry out a varied range of store tasks, including restocking shelves, operating tills, processing deliveries, supporting bakery operations, and maintaining the Non-Food middle aisles. You will help keep the store clean, tidy, and organised while working closely with retail colleagues to provide customers with excellent service. The role offers training and opportunities to progress, including the possibility of becoming a Freshness, Non-Food, or Bakery Specialist. The position is a 25-hour contract with shifts starting at 5AM.

Requirements

  • Experience working in a fast-paced environment.
  • Excellent customer service skills.
  • Flexibility to start a shift early or finish late.
  • A positive approach to changing priorities.
  • Drive and passion to work hard and make the store a success.
  • A friendly manner and a positive attitude to inspire the team and help customers.

Responsibilities

  • Help customers with questions, queries, and requests as a Lidl expert.
  • Work deliveries efficiently as they arrive in store.
  • Provide excellent customer service.
  • Keep the bakery topped up by baking fresh goods.
  • Merchandise and maintain the Non-Food middle aisles.
  • Restock shelves, operate tills, and help keep the store clean, tidy, and organised.

Benefits

  • 30–35 days’ holiday (pro rata).
  • 10% in-store discount.
  • Pension scheme.
  • Enhanced family leave.
  • Long service award.
  • Additional £2.00 per hour for bank holidays.
  • Additional £3.50 per hour for nights.
  • Training and opportunities for career progression.
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