Customer Assistant

Sainsbury's•Lunenburg, MA

8h•Onsite

About The Position

As a Customer Assistant at Sainsbury’s, you help customers feel valued by providing thoughtful, friendly and helpful service. You support customers throughout the store and may fill shelves, pick orders, serve customers or sell products. You use digital tools to perform your role and enhance the customer experience, and help organise and move stock, keeping shelves clean, tidy and well-presented. The role involves manoeuvring often-heavy loads to the correct store location. You build knowledge of products, services and promotions so you can make helpful recommendations. The position is part of a store team. Permanent and fixed-term vacancies are available, so applicants are advised to check the contract type for the specific vacancy. Applicants must be above the school-leaver age in their country and have the right to work in the UK.

Requirements

Be friendly and welcoming, with enthusiasm for helping customers.
Be able to thrive in a fast-paced, physical and high-energy environment.
Be a committed team player who supports colleagues.
Be flexible and willing to work across the store and take on new challenges.
Be open to learning, development and trying new things.
Be confident learning to use digital tools and technology.
Take pride and ownership in work, pay close attention to detail, and maintain a clean and tidy workspace.
Be above the school-leaver age in the country of employment.
Have eligibility to work in the UK.

Responsibilities

Provide friendly, helpful service that makes customers feel valued.
Support customers across the store by filling shelves, picking orders, serving customers or selling products.
Use digital tools to perform the job and enhance the customer experience.
Organise and move stock, maintain clean, tidy and well-presented shelves, and manoeuvre often-heavy loads to the correct store location.
Build knowledge of products, services and promotions to make helpful recommendations.
Work collaboratively with colleagues and support the team across the store.

Benefits

Colleague discount card: 10% off at Sainsbury’s, Argos, Tu and Habitat after four weeks of employment, increasing to 15% off at Sainsbury’s on Fridays and Saturdays.
Holiday entitlement based on hours worked.
Enhanced family leave, including maternity, paternity and adoption leave.
Pension contributions matched between 4% and 7.5%, and life cover of up to six times salary.
Discounted Sainsbury’s share schemes.
Retail savings on eating out, holidays and other retailers.
Cycle-to-work and bike-rental schemes, reduced-price gym access, and health and dental cash plans.
24/7 access to an Employee Assistance Programme and an online wellbeing platform.
Financial support including interest-free season-ticket loans, pay advance, affordable loans and savings directly from pay, and financial wellbeing resources.
Enhanced discretionary family leave and support for carers may be available.
Training, mentorship and career progression opportunities.