Customer and Sales Support Coordinator

Naturipe Farms LLC•Woburn, MA

2d•Onsite

About The Position

Naturipe Farms is seeking a Customer and Sales Support Coordinator to provide sales coordination, phone, and administrative support to the Woburn, MA sales office and other account managers. The primary focus is to assist Account Managers, coordinate orders with customers, facilitate orders with product managers, and prepare reports and other tasks as assigned. This role is a crucial member of the sales team and offers robust growth opportunities for committed individuals.

Requirements

Associates (2 year) degree preferred.
3 years plus experience in sales office or produce environment.
Full proficiency with Microsoft Windows and Office; Regular use of Microsoft Word, Excel and Power Point required.
Excellent verbal and written communication skills.
Requires inter-personal skills and phone etiquette.
Enjoys a fast-paced environment with changing priorities.

Nice To Haves

Experience with SAP a plus.
Bilingual (Spanish) a plus.
Knowledge of produce industry a plus.

Responsibilities

Assist with sales orders, order entry, order follow-up and customer notification of changes and customer confirmations.
Phone and email communication with customers, cross functional departments, cooler warehouse, and grower owners.
Coordination of COS and Phyto documents for Canadian shipments.
Highly accurate management of I-Trade, Foodlink, Procurant and ADX transactions.
Daily and weekly inventory coordination and order management to and from growers and cooler network.
Office administrative support for the MA office.
Update and maintain Ad and Promo Files including our demand planner.
Assist VP of Sales and others in preparation of reports, documents, memos, collection of short pays and other activities.
Other duties crucial to our mission as they are needed.