Customer & Administrative Specialist

DE Investments INC • Monroe, LA

3d • $17 - $20

About The Position

SERVPRO is hiring a full-time Customer & Administrative Specialist in Monroe, Louisiana. This role connects customers, vendors, and field teams while supporting customer service and daily office operations. The schedule is Monday through Friday, 8:00 AM to 5:00 PM, with required rotating after-hours and weekend phone coverage. On-call pay is $100 per week.

Requirements

• 1–2 years of customer service or administrative experience.
• Strong communication and organizational skills.
• Excellent attention to detail and follow-through.
• Comfort working in a fast-paced, team-oriented environment.
• Proficiency with Microsoft Office and general computer systems.

Nice To Haves

• Experience in restoration, insurance, construction, or payroll.

Responsibilities

• Serve as a key point of contact for customers, vendors, and field teams.
• Answer calls, respond to emails, and professionally resolve customer concerns.
• Enter and maintain accurate claim, scheduling, and job information.
• Coordinate schedules and keep job files and documentation up to date.
• Assist with payroll administration and daily reporting.
• Monitor subcontractor activity and office inventory.
• Provide general support to the team as needed.

Benefits

• Paid time off.
• Medical, dental, and vision insurance.
• 401(k) with company matching.
• Paid holidays.
• $100 per week in on-call pay.
• Supportive, team-focused work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed