Customer Account Manager

Tidewater Consulting • Milton, GA

21h • $60,000 - $72,000

About The Position

Tidewater is an Atlanta-based consulting firm founded on tenacity, creativity, invention, and optimism. Its management team emphasizes employee empowerment and a diverse, performance-based work environment with equal opportunities to succeed.

The company is seeking an entry-level professional to train as the first point of contact for consumers. The role focuses on meeting prospective new accounts, educating them, and assisting in securing business, with the goal of driving revenue on behalf of a client.

Requirements

• At least 2 years of experience in client-facing or customer service roles.
• A strong student mentality and a proven ability to teach and train others.
• Comfort working in a fast-paced, performance-based position.

Nice To Haves

• An associate degree or some college experience is preferred but not required.
• Experience or interest in customer service, relationships, customer acquisition, business development, leadership, hospitality, campaign management, communication, training, sales, retail, promotions, teamwork, athletics, advertising, marketing, or client acquisition.

Responsibilities

• Establish and nurture long-lasting business relationships with clients, including conducting follow-up meetings and resolving problems to improve the customer experience.
• Meet sales quotas by working hard, executing sales systems, and representing brand partners with integrity and professionalism.
• Conduct market research and stay informed about market and industry trends to identify consumer demographics and provide strong customer service.
• Provide regular feedback to management about sales team performance, identify areas for improvement, and offer solutions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed