Customer Account Manager

Swift Transportation•Greer, SC

17d•Onsite

About The Position

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Requirements

2+ years' experience in Customer Service or Sales required.
Must be able to set priorities.
Must be able to work in a fast-paced team environment.
Must be able to adapt to changing priorities.
Bachelor's degree or equivalent combination of education and/or experience required.

Nice To Haves

Previous experience in transportation preferred.

Responsibilities

Provide customer account services to high exposure or major account(s).
Work in conjunction with other internal departments to achieve territorial balance of capacity and freight while achieving high service levels.
Build internal and external relationships that deliver compelling short and long-term customer value propositions and efficient means of moving our customer's freight.
Lead and solicit business from a specific or assigned number of customers by using daily available capacity.
Serve as an extension of Sales to expand business revenue.
Manage territorial balance of capacity and freight while achieving high service levels.
Maintains knowledge of customer contractual requirements.
Create monthly reports regarding service levels for customers as well as participate on any service oriented conference calls to supply definition.