Regional Business Manager/Customer Account Lead-Coffee Sales (California)

Nestle Operational Services Worldwide SA•Seattle, WA

7d•$126,682 - $192,063•Remote

About The Position

The Customer Account Lead is responsible for achieving targeted operator sales of Nestlé Professional Solutions’ beverage portfolio to accounts in California, covering Los Angeles and Orange County. The portfolio includes Starbucks, Seattle’s Best, Teavana, Vitality, Nescafé, and Coffee-mate. The role manages existing accounts and generates new business. The Customer Account Lead develops and executes account-specific plans to meet or exceed revenue and profit goals, delivering measurable results and financial advantage to the business. This is a field-based position with a remote home office in California; candidates must be located in California.

Requirements

At least 6 years of direct outside sales, B2B, or business development experience.
At least 6 years of experience in market planning, foodservice, hospitality, and/or beverage.
At least 5 years of experience negotiating complex agreements.
Financial awareness, including P&L responsibility.
Experience creating professional customer bids and business plans.
Strong customer relationship management skills.
Ability to articulate business results and understand the role’s impact on the business.
Deep industry knowledge of key segments, including Business & Industry, College & University, Healthcare, Lodging, Military, Travel, Retail, and Grocery.
Must be located in California.

Responsibilities

Acquire additional venues and outlets within existing accounts through effective pipeline management, maintaining opportunities at every pipeline stage to achieve territory targets.
Generate new business within the assigned territory and use Salesforce and C4C to manage growth opportunities and customer events.
Sell seasonal and innovation programs, including pre-scheduled shipments, and ensure compliance across accounts.
Lead joint business planning and business reviews with assigned accounts to meet or exceed contractual service-level agreements.
Collaborate with Operations to coordinate onboarding, training, and installation at new venues.
Ensure customers adhere to brand stewardship requirements and complete assigned quality assurance tasks.
Lead negotiations and execution of contract approvals and initiatives; negotiate profitable agreements and administer contracts.
Advise distributors about sales opportunities and stocking needs.
Manage the sales pipeline, identify sales gaps, and develop action plans.
Achieve established sales goals and meet trade-spend targets, including deduction management.
Provide accurate forecasts for opportunities in C4C and Salesforce.
Develop and implement incremental business opportunities with an entrepreneurial mindset.
Launch new products efficiently using available tools and best practices.
Regularly update applicable team members and support teams on all aspects of the business.