Customer Account Financial Analyst

Finning • Edmonton, AB

8d • CA$45,000 - CA$50,000 • Hybrid

About The Position

Finning Canada is seeking to hire two permanent, full-time Customer Account Financial Analysts in Edmonton who will be responsible for managing the accurate and timely entry of invoices into customer portals, addressing and resolving rejected invoices, and ensuring all required supporting documentation is complete. The role will also involve proactive follow-up on missing information and close collaboration with internal departments to identify and resolve billing discrepancies and errors.

Requirements

• Post-secondary education in related discipline
• Previous office or administrative experience
• Data-entry experience
• Previous experience in Accounts Payable software systems (i.e. Open Invoice, Ariba, SAP, Open Ticket also considered an asset)
• Knowledge of Smart Office, Salesforce, On-Demand, DBS, M3 would be considered an asset
• Strong attention to detail
• Ability to prioritize, work in a fast-paced environment and independent problem solving
• Strong written and verbal communication skills
• Solid organizational, interpersonal and customer service skills
• Ability to continuously learn and develop related skills
• Proficient with MS office applications and internal systems
• Understand and adhere to Finning policies and procedures, including safety

Nice To Haves

• Previous experience in Accounts Payable software systems (i.e. Open Invoice, Ariba, SAP, Open Ticket also considered an asset)
• Knowledge of Smart Office, Salesforce, On-Demand, DBS, M3 would be considered an asset

Responsibilities

• Invoice Entries
• Reviewing previous days billing, ensuring the correct backup is included for entry into external AP portals.
• Investigate and resolve any discrepancies
• Work with branches, Shared Service and Customer Account Rep to clean up old unpaid invoices.
• Daily analysis and reporting on invoicing status
• Daily entries of invoicing transactions into the customer’s AP system
• Reconciliation Report
• Ensure tracking report is updated daily with detailed notes
• Ensure nothing goes beyond the set KPI goals
• Working with internal and external customers
• Requesting invoice back up
• Process Improvement/Automation
• Enabling new customer in AP portals.
• Representing the company in an ethical and professional manner and maintain confidentiality

Benefits

• Great people and place to work with a hybrid work opportunity
• Pension (DCPP) and employee stock purchase plans (ESPP) with company contributions
• Extensive health benefits including group medical, vision and dental benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree