Customer Account Executive (Real-Time Technical Lead)

Bonneville Power Administration • Portland, OR

12d • Onsite

About The Position

This position is within the Real-Time Trading and Scheduling group of the Trading Floor organization in Bonneville Power Administration’s Bulk Marketing organization. Located in Portland, Oregon, the role serves as a technical lead for BPA’s 24/7 real-time trading floor, supporting reliable and affordable electricity delivery across the Pacific Northwest. The position bridges software development, energy economics, and trading operations, providing market specialists with digital tools, technical guidance, and training while contributing to regional energy policy and operational strategy.

The role oversees the systems used for real-time power transactions and works with software engineers and IT specialists to design, modernize, and maintain those tools. It represents BPA in regional and national energy forums, advances workflow automation, develops training programs, translates regulations and commercial requirements into operating procedures, and coordinates across internal and external stakeholders. It also provides technical guidance on wholesale power commitments and supports trading-floor operations during critical grid events and other specialized scenarios.

The selectee must report in person to the official duty location. The lead may work either a Monday–Friday core-hours schedule or a 10-hour day shift four days per week, with the four workdays falling Monday through Friday. The position requires at least one year of specialized experience equivalent to GS-12, including real-time power scheduling and wholesale energy marketing operations, as well as developing procedures and training and providing technical guidance. There are no specific education requirements or substitutions of education for experience. The selectee must complete a confidential financial disclosure report within 30 days of employment and annually.

Requirements

• United States citizenship.
• At least one year of specialized experience equivalent to the next lower grade level (GS-12) in Federal service.
• Experience performing real-time power scheduling and wholesale energy marketing operations, including using energy management and scheduling systems, monitoring market conditions, and ensuring compliance with industry standards and transmission policies.
• Experience developing standard operating procedures and training materials, providing technical guidance or on-the-job instruction to trading and scheduling personnel, and collaborating with cross-functional technical teams to test, update, and enhance power marketing and scheduling systems.
• Current Federal employees must meet time-in-grade requirements by the announcement closing date.
• Must report in person to the official duty location.
• Males must comply with Selective Service registration requirements.
• Must complete a confidential financial disclosure report within 30 days of employment and annually.

Responsibilities

• Oversee the systems used for real-time power transactions and serve as the lead technical authority for those systems.
• Partner with software engineers and IT specialists to design, modernize, and maintain digital tools for changing market conditions, contracts, and grid interconnections.
• Represent BPA on inter-agency working groups, regional reliability organizations, and national energy policy forums.
• Influence emerging market designs, transmission policies, and technical standards, and build collaborative relationships with utilities and power-trading partners.
• Analyze trading and dispatch workflows, identify bottlenecks, and assess opportunities for automation.
• Promote analytical tools and process improvements to increase transaction speed, reduce operational risk, and improve economic efficiency.
• Develop, deliver, and continually refine training curricula for power scheduling and trading operations.
• Mentor and onboard operators and train personnel on changing market rules and technical procedures.
• Translate federal regulations, transmission tariffs, and commercial requirements into standardized operating procedures.
• Monitor energy market trends and update internal protocols to maintain compliance and operational agility.
• Coordinate internal and external stakeholders, including trading desks, transmission engineers, legal counsel, risk analysts, and customer utilities.
• Build consensus on complex initiatives and resolve operational challenges across organizational boundaries.
• Provide technical guidance on power purchase and sales commitments, balancing value for public power customers with environmental, river-system, and statutory requirements.
• Serve as a senior operational subject-matter expert during critical grid events, peak seasonal periods, and specialized market scenarios.
• Support continuity of round-the-clock operations and provide operational intelligence to executive leadership.
• Complete the Office of Government Ethics Standard Form 450e confidential financial disclosure report within 30 days of employment and annually.

Benefits

• Federal employee benefits package for employees and their families.
• Hiring incentives may be authorized for highly qualified candidates, subject to budget availability and Federal regulations.
• Programs and policies intended to support work/life balance and flexible, responsive work environments.
• Be Well employee wellness program supporting career, community, financial, physical, and social well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed