Customer Account Advisor

Aaron's Fairway Leasing LLC•Mount Sterling, KY
•$14 - $15

About The Position

Aaron’s is hiring a Customer Account Advisor to support customers in their goal of owning their products. The role combines customer service and sales, using professionalism, organization, and a motivated attitude to help customers understand and fulfill their lease agreements. The position offers a career path with internal promotional opportunities and a progressive development program.

Requirements

  • At least 2 years of retail or customer service experience.
  • Schedule flexibility between 8 a.m. and 9 p.m., including Saturdays.
  • At least 21 years old.
  • Valid driver’s license and satisfactory motor vehicle record (MVR).
  • Meet DOT requirements to obtain certification in required states.
  • Ability to lift up to 50 lbs. without assistance and up to 300 lbs. with the assistance of a dolly.

Responsibilities

  • Help customers work toward ownership of their products by coaching them on the benefits of making timely payments.
  • Contact customers by phone or in person regarding the status of their lease agreements.
  • Perform merchandise returns when requested.

Benefits

  • Dynamic career path with internal promotional opportunities.
  • Progressive development program.
  • Sundays off.
  • Paid time off.
  • Incentive pay opportunities.
  • Associate purchase discounts.
  • Medical, dental, and vision insurance.
  • 401(k) with company match.
  • Life insurance and disability benefits.
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