Customer Account Advisor

Aaron's Fairway Leasing • Mt Sterling, KY

3d

About The Position

Aaron’s is seeking a Customer Account Advisor to use sales and customer-service skills to help customers work toward owning their products. The role involves communicating with customers about their lease agreements and supporting timely payments. It also includes processing merchandise returns when requested. The position offers a career path with internal promotional opportunities and a progressive development program.

Requirements

• Two years of retail or customer-service experience.
• Schedule flexibility between 8 a.m. and 9 p.m., including Saturdays.
• At least 21 years old.
• Valid driver’s license and satisfactory motor vehicle record.
• Ability to meet Department of Transportation requirements to obtain certification in required states.
• Ability to lift up to 50 pounds without help and up to 300 pounds with the assistance of a dolly.

Responsibilities

• Coach customers on the benefits of making timely payments to help them work toward owning their product.
• Contact customers by phone or in person about the status of their lease agreement.
• Perform merchandise returns when requested.

Benefits

• Internal promotional opportunities and career-path opportunities.
• Progressive development program.
• Sundays off.
• Paid time off.
• Incentive pay opportunities.
• Associate purchase discounts.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Life insurance and disability benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed