Custom Stylist

Billy Reid•Dallas, TX

3d•Onsite

About The Position

Billy Reid is seeking a Custom Stylist for their Dallas Custom Showroom. This role involves guiding clients through a personalized custom clothing experience, focusing on premium products and building strong client relationships. The ideal candidate will become a specialist in men's and women's wear, including measurements, fabric knowledge, customizations, alterations, and sales psychology. Responsibilities include proactively building a client base through outreach and events, setting appointments, conducting personalized wardrobe planning, assisting clients with fabric and detail selection, and maintaining long-term client relationships from initial contact through ongoing orders.

Requirements

Direct sales experience – creative & strategic in approach
Excellent client relationship skills (new business development, sales, client facing roles)
Prior affiliation with successful customer-facing businesses, preferably in the luxury industry; having a natural ability to connect with clients and comfortably handle all personality types
Strong eye for detail & organizational skills
World class communication & interpersonal skills; written and verbal, handling yourself with confidence internally to peers and externally to clients
Independent decision-making skills with the ability to self-manage; whether it be your book of business
An entrepreneurial spirit - you take initiative to get things done

Responsibilities

Become a men’s and womenswear specialist based on training & development of client measurements, fabric knowledge, customizations, alterations, and sales psychology
Proactively build a book of clients through different prospecting efforts (outreach, events, etc.) and build upon recurring client relationships
Set appointments and meet with clients in showrooms to conduct personalized wardrobe planning for both casual and professional looks
Guide clients through the custom experience, helping them choose fabrics, buttons, embroideries, and every detail that goes into hand crafting a one-of-a-kind custom garment
Maintain personal relationships with clients from their first interaction through purchase, delivery and ongoing orders
Greet all customers with warmth & Sincerity
Handle all customer concerns in a proactive, positive manner.
Create a safe, ethical & clean work environment for all customers and Employees
Build positive team relationships within your store and across the company.
Demonstrate ownership & accountability.
Exemplify Billy Reid Culture & the 5B’s: Be Welcoming, Be Hospitable, Be Curious, Be Knowledgeable, Be Thankful