Custom In-Home Installer

Best Buy•Alpharetta, GA
•Onsite

About The Position

As the Custom In-Home Installer, you’ll assist with installing and calibrating audio/visual and networking equipment in residential and commercial spaces. The role includes custom installation work, such as running wire through walls to connect audio, video, and networking components. You’ll provide customers with a premium in-home delivery experience, help set up and explain products, troubleshoot and install premium equipment, and support the Custom Installation Lead and System Designers.

Requirements

  • At least 6 months of experience in sales, delivery, installation, repair, or equivalent military experience.
  • At least 1 year of customer service experience.
  • Current, valid driver’s license.
  • Ability to acquire and maintain any state or local licensing required to perform the job effectively within 90 days of hire.
  • Driving record that meets Best Buy safety standards, including a minimal number of violations or accidents.
  • Ability to lift and carry products weighing 75 pounds individually or 150 pounds as a team, with or without accommodation.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.
  • Must be at least 21 years old.

Nice To Haves

  • Previous experience in an in-home installation environment.
  • Previous experience selling and/or installing home audio/video or car audio.

Responsibilities

  • Provide customers with a premium in-home delivery experience, including product setup, tutorials, troubleshooting, and installation of premium audio/video equipment.
  • Calibrate high-end audio/video equipment.
  • Maintain the company van and equipment.
  • Assist the Custom Installation Lead with daily paperwork and weekly recaps.
  • Help build furniture, such as TV stands, for customer deliveries.
  • Consult with System Designers on installation jobs.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off (vacation or PTO), subject to eligibility and other conditions.
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