Custom In-Home Installer

Best Buy•Alpharetta, GA

About The Position

As a Custom In-Home Installer, you’ll assist with installing and calibrating audio/visual and networking equipment in residential and commercial spaces. The role includes custom installation work, such as running wire through walls to connect audio, video, and networking components. You’ll provide a premium customer experience during deliveries and installations, maintain company equipment, and support the Custom Installation Lead and System Designers. Best Buy describes its purpose as enriching lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. It aims to provide an inclusive workplace where employees can bring their authentic selves and explore career possibilities. Best Buy is an equal opportunity employer. The application deadline is a minimum of five days from the posting date.

Requirements

  • At least 6 months of experience in sales, delivery, installation, repair, or equivalent military experience.
  • At least 1 year of customer service experience.
  • Current, valid driver’s license.
  • Ability to acquire and maintain any required state or local licensing within 90 days of hire.
  • Driving record that meets Best Buy safety standards, such as having a minimal number of violations or accidents.
  • Ability to lift and carry products weighing 75 pounds individually or 150 pounds as a team, with or without accommodation.
  • Ability to work a flexible schedule, including holidays, nights, and weekends.
  • Must be at least 21 years old.

Nice To Haves

  • Previous experience in an in-home installation environment.
  • Previous experience selling and/or installing home audio/video or car audio.

Responsibilities

  • Provide clients with a premium in-home experience during delivery, including product setup, tutorials, troubleshooting, and installation of premium audio/video equipment.
  • Calibrate high-end audio/video equipment.
  • Maintain the company van and equipment.
  • Assist the Custom Installation Lead with daily paperwork and weekly recaps.
  • Help build furniture, such as TV stands, for customer deliveries.
  • Consult with System Designers on installation jobs.
  • Run wire through walls to connect audio, video, and networking components.

Benefits

  • Competitive pay.
  • Employee discount.
  • Financial savings and retirement resources.
  • Support for physical and mental well-being.
  • Leaves of absence and potential pay sources, subject to eligibility.
  • Paid time off, subject to employment and location factors.
  • Incentive pay for certain eligible roles.
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