Custodial Worker Supervisor, Rft, Ns-02

United States Army Installation Management Command • Lake Buena Vista, FL

3d

About The Position

The Custodial Worker Supervisor oversees housekeeping operations, including cleaning rooms, corridors, stairways, and common areas, as well as the availability, use, and storage of housekeeping supplies and equipment. The supervisor works under the direction of the Executive Housekeeper or a higher-level supervisor, who provides general instructions, procedures, priorities, and policies. Work is reviewed for efficient and economical completion within established priorities and controls.

The position plans and directs workers, equipment, facilities, and materials on daily, project, weekly, and monthly schedules. It sets deadlines, priorities, work sequences, and assignments; coordinates with related work units; determines staffing and resource needs; and adjusts plans to address unexpected work. The supervisor investigates work problems, takes corrective action, supports management programs, arranges training, evaluates employees, addresses grievances, ensures safety and housekeeping practices, maintains work records, and establishes leave schedules.

The position requires relevant experience and training, the ability to use and maintain appropriate tools and equipment, understand and apply job-related instructions, and lead or supervise. The work location area of consideration is Lake Buena Vista, Florida. A one-year probationary period may be required, and a physical examination may be required. The role requires clear English communication and adherence to a strict appearance policy.

Requirements

• Experience and training that provide the knowledge, skills, and abilities needed to perform the position's duties in accordance with accepted trade practices.
• Ability to use and maintain appropriate tools and equipment.
• Ability to read, understand, and apply job-related instructions and materials.
• Demonstrated ability to lead or supervise.
• Ability to communicate verbally and in writing in English clearly, concisely, and grammatically.
• Meet qualification, eligibility, and background requirements for the position.
• Complete an employment verification (E-Verify) check and favorable suitability determination Tier 1 investigation.
• Submit a completed and signed DA Form 3433 before entering on duty.
• Adhere to a strict appearance policy.
• Direct deposit and a Social Security card are required.

Responsibilities

• Supervise housekeeping workers directly and through subordinate leaders and shift supervisors.
• Oversee cleaning of rooms, corridors, stairways, and common areas.
• Oversee the availability, use, and storage of housekeeping supplies and equipment.
• Plan the use of workers, equipment, facilities, and materials across daily, project, weekly, and monthly work schedules.
• Establish deadlines, priorities, work sequences, and assignments based on schedules, methods, and policies.
• Coordinate work with supporting or related units managed by other supervisors.
• Determine staffing needs for projects and redirect workers and resources to address unexpected work.
• Inform higher-level supervisors when schedules need revision and re-estimate labor and resource needs.
• Participate in planning work schedules, budget requests, staffing needs, and estimates.
• Investigate work-related problems such as excessive costs or low productivity and determine their causes.
• Implement corrective actions and recommend solutions to staffing, engineering, and work-operation problems.
• Explain management programs and new work techniques to subordinates.
• Determine training needs and arrange training.
• Set performance standards and conduct formal employee appraisals.
• Initiate recommendations for promotion or reassignment.
• Investigate grievances and complaints, resolve them informally when possible, and notify superiors of serious matters.
• Ensure safety and housekeeping practices are followed.
• Maintain work reports and records.
• Plan and establish the overall leave schedule.
• Perform other duties as assigned.

Benefits

• Federal employees and their families have access to a range of benefits; specific eligibility and benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed